COVID-19 Info Page

Latest update: 

As a vital component of the nation's health care safety net, Redwoods Rural Health Center is playing an important role in delivering critical services and assisting our local community during the COVID-19 emergency.  

We ask all patients (medical and dental) to be pre-screened in a separate room prior to checking in, as an additional safety measure necessary for reopening and to protect the most vulnerable. We ask that you please arrive 10 to 15 minutes earlier to accommodate the new process. As usual, masks or facial coverings are required, temperature check will be conducted, and a team member will assess a questionnaire. Thank you for keeping our community safe! (Exception are perinatal patients, please see Perinatal & Child Well Visits section below).

 

MEDICAL:

*We continue to offer medical telelealth appointments (via phone and video to established patients. We further encourage patients to return for routine care and non-urgent visits (chronic conditions, preventive visits, well child exams). Call 707-923-2783 to schedule medical telehealth or physical appointments. See RRHC COVID-19 Prevention Activities section below for our preventive measures. 

*RRHC offers drive-up COVID-19 testing for clients who meet the CDC criteria.  Please call triage nurse for pre-screening first:  707-923-2783. We are actively working on expending testing to low grade symptomatics, essential workers, first responders, and all RRHC staff. Stay tuned for more information regarding this. 

PRESCRIPTION MEDICATIONS & REFILLS:

*RRHC can process medication refills without an appointment. Patients should call the pharmacy first to request a refill. For patients prescribed schedule 2 medications, RRHC will try to refill medications electronically, if the pharmacy allows. If patients are part of RRHC’s medication delivery program, they are encouraged to call RRHC and we can meet them in the parking lot to curb-deliver their medications.

MOBILE MEDICAL OFFICE (MMO) in WHITETHORN:

*Mobile Medical clinic is open every Wednesday from 9am to 12:30pm. MMO is located in Whitethorn Construction yard. Call 707-923-2783 to schedule a visit at MMO in Whitethorn. All services and exams regularly available at the Redway clinic are available at the Mobile office as well. 

BEHAVIORAL HEALTH:

*We continue to offer Behavioral Health appointments for established patients via phone or video only. If you would like to meet with your therapist via secure video chat, please call RRHC in advance of your appointment to set-up the connection. Behavioral Health team is taking limited number of new patients. Call 707-923-2783 to schedule Behavioral Health appointment today.

DENTAL:

*Dental Clinic is open 8:00 am to 5:30 pm Monday through Friday, regular business hours, and current patients can call the office to speak with a Dentist before scheduling an urgent appointment. If you are in pain, have infection, swelling and/or broken teeth call RRHC Dental at 707-923-4313 to schedule your appointment. As a part of the COVID-19 precautions, some aerosol generating procedures have been postponed. 

PERINATAL & WELL CHILD VISITS: 

*RRHC encourages expecting and new mothers to continue Perinatal Services at Redwoods Rural Health Center. Perinatal checks-ups are vital for the health of expecting moms and babies as well as new moms and babies.  Regular check-ups are one of the best ways to detect physical, developmental, behavioral and emotional problems, so babies and children can grow up happy and healthy.

 

RRHC has created an alternative entryway as well as separate exam rooms used specifically for young children and expecting mothers. Please give us a call if you have questions or to schedule your recommended perinatal care.  

ACUPUNCTURE: 

*Acupuncture is now open with an altered schedule. McKinleyville office open Tuesday through Friday; Redway clinic open Friday only. Appointment slots have been staggered to eliminate exposure risks and allow adequate time between visits for increased sanitation/sterilization. 

NUTRITION:

*Nutrition is now open regular hours. Phone appointments are encouraged. Please call Gina Paine at 707-923-2783 to schedule a nutrition & lifestyle education visit. 

RRHC's COVID-19 Prevention Activities

  • RRHC established a mandatory pre-screening  of all patients in a separate room prior to checking in, as an additional safety measure necessary for reopening and to protect the most vulnerable. We ask that you please arrive 10 to 15 minutes earlier to accommodate the new process. As usual, masks or facial coverings are required, temperature check will be conducted, and a team member will assess a questionnaire.

  • RRHC continues to implement the latest CDC guidelines. Some of the implemented safety measures include:

    • strategically placed sanitation stations 

    • installed physical barriers (e.g. plexiglass)

    • strategically placed HEPA air purifiers

    • compliance with mandatory facial coverings for staff and all patients

    • strategically spaced outdoor seating 

    • remote check-in of patients upon arrival

    • screening upon entry; patients, staff, vendors

    • alternate entryways for perinatal and well child visits, and more.

  • RRHC front desk and back office staff will help to ensure the door handles, counters, lobby chairs and other common spaces are wiped down with CaviCide wipes on an hourly basis. Employees are to wear gloves when using CaviCide wipes. All stethoscopes and other equipment is disinfected between each patient. Masks are worn at all times. 

  • Patients who are at high risk for complications from COVID-19 are encouraged to stay home.  RRHC can provide telephone and video visits for these clients as well as other patients. 

  • RRHC can process medication refills without an appointment. Patients should call the pharmacy first to request a refill. For patients prescribed schedule 2 medications, RRHC will try to refill medications electronically, if the pharmacy allows.

  • If patients are part of RRHC’s medication delivery program, they are encouraged to call RRHC and we can meet them in the parking lot to deliver their medications.

  • All dental hygiene appointments are cancelled until further notice.

  • Dental is open  Monday-Friday, 8:00 am to 5:30 pm, though some aerosol procedures are still postponed.  

  • School based services are postponed until the schools reopen. ​

  • RRHC is actively monitoring our PPE supplies and looking at alternative sourcing options, should protective equipment and sterilization supplies become limited or unavailable.

General COVID-19 Info

For the latest information on COVID-19 in Humboldt County, please visit: https://humboldtgov.org/2018/Humboldt-Health-Alert. 

Overview of COVID-19

Know How it Spreads

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).

  • The best way to prevent illness is to avoid being exposed to this virus.

  • The virus is thought to spread mainly from person-to-person.

    • Between people who are in close contact with one another (within about 6 feet).

    • Through respiratory droplets produced when an infected person coughs or sneezes.

  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Who is at higher risk?

  • Early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from this illness. This includes:

    • Older adults

    • People who have serious chronic medical conditions like:

      • Heart disease

      • Diabetes

      • Lung disease

How to Protect Yourself:

  • Clean your hands often:

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Avoid close contact:

    • Avoid close contact with people who are sick

    • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

    • Social Distancing - Avoiding close contact with other individuals in order to avoid catching the virus yourself and to avoid passing it on. Recommendation is to cancel events with 50 or more people.

 

What to do if you’re sick – steps to protect others:

  • Stay home 

    • Self-monitor for signs of illness and self-isolate or report illness to managers, if it occurs

    • Stay home if you are sick, except to get medical care.

  • Cover coughs and sneezes

    • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.

    • Throw used tissues in the trash.

    • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

  • Wear a facemask if you are sick

    • If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.

  • Clean and Disinfect

    • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

    • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

COVID Symptoms:

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. The following symptoms may appear 2-14 days after exposure.*

  • Fever

  • Cough

  • Shortness of breath

 

If your Symptoms Escalate:

  • If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:

    • Difficulty breathing or shortness of breath

    • Persistent pain or pressure in the chest

    • New confusion or inability to arouse

    • Bluish lips or face

    • *This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

 

Links to Helpful Information:

Medical Department Hours:

Monday -  Friday     8:20 am - 5:30 pm

Dental Department Hours:
Monday -  Friday     8:0
0 am - 5:30 pm

  • Facebook Social Icon
Medical: 707-923-2783
Dental: 707-923-4313